Privacy Policy

Privacy Policy

BelVan Construction Project and Construction Managers look after all aspects of the project from start to BelVan Construction (referred to as "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.belvanconstruction.com/, or engage with our services. By using our website or services, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services.

This includes:

a. Personal Information

We collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website, such as contact forms or service request forms.
• Communicate with us via email, phone, or other channels.
• Subscribe to newsletters or request marketing materials.
• Participate in surveys, promotions, or other interactive features on our website.

The types of personal information we collect include but are not limited to:

• Full name
• Email address
• Phone number
• Business or company name
• Job title
• Physical address or project site address
• Any other information you choose to provide

b. Non-Personal Information

We also collect non-personal information automatically when you visit our website. This includes:

• Your IP address
• Browser type and version
• Device type and operating system
• Referring URLs
• Pages viewed and the time spent on our website
• Clickstream data and other analytical information

This information helps us understand how visitors interact with our website and allows us to optimize its performance.

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that allow us to recognize repeat visitors, track user behavior, and compile aggregate data about site traffic and interactions. This helps us improve our website and provide better service.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may limit certain functionalities of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process inquiries, manage projects, and deliver construction and renovation services tailored to your needs.
• To Communicate: To respond to your questions, provide support, and keep you informed about your projects or requests.
• To Improve Our Services: To analyze customer feedback, website performance, and usage patterns, enabling us to enhance our offerings and user experience.
• Marketing and Promotions: To send newsletters, promotional emails, or other communications about our services and special offers. You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in the email or contacting us directly.
• Legal Compliance: To comply with applicable laws, regulations, and contractual obligations.
• Fraud Prevention: To detect and prevent fraud, unauthorized activities, or security breaches.

3. How We Share Your Information

We respect your privacy and only share your information in limited circumstances:

a. Service Providers

We may share your personal information with third-party service providers who assist us in delivering our services. These providers may include:

• Website hosting and maintenance providers
• Customer relationship management (CRM) software providers
• Marketing and advertising partners

These third parties are contractually obligated to use your information solely for the purpose of providing services to us and must adhere to strict confidentiality standards.

b. Legal Obligations

We may disclose your information when required to do so by law, such as in response to legal processes, subpoenas, or government requests.

c. Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the new entity as part of the transaction. We will notify you of any such changes and explain how your information will be handled.

4. Data Security

We implement a variety of security measures to ensure the safety of your personal information, including:

• Secure Socket Layer (SSL) encryption for data transmission.
• Regular software updates and vulnerability assessments.
• Restricted access to personal information, limited to authorized personnel.
• Secure physical and digital storage systems to protect data from unauthorized access.

While we strive to use commercially acceptable means to protect your information, please be aware that no method of electronic storage or transmission over the internet is completely secure. We cannot guarantee the absolute security of your information.

5. Your Rights

As a user, you have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you and obtain a copy of it.
• Correction: If your personal information is incorrect or incomplete, you have the right to request corrections.
• Deletion: You may request the deletion of your personal information, subject to our legal obligations.
• Data Portability: In certain circumstances, you can request to receive your personal information in a structured, commonly used format.
• Objection: You may object to the processing of your personal information for specific purposes, such as direct marketing.

To exercise any of these rights, please contact us at info@belvangroup.com or call 587-524-5199.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Factors influencing retention periods include:

• The nature of our relationship with you.
• Legal and regulatory requirements.
• The need to resolve disputes or enforce agreements.

When personal information is no longer needed, we securely delete or anonymize it in accordance with applicable laws and best practices.

7. Third-Party Links

Our website may include links to third-party websites, plugins, or services. These external sites are not governed by this Privacy Policy, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are intended for individuals over the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Updates will be posted on this page, and the "Effective Date" will be revised accordingly. We recommend reviewing this policy periodically to stay informed.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@belvangroup.com
• Phone: 587-524-5199
• Address: 7241 Girard Rd NW, Edmonton, AB T6B 2C5

Thank you for choosing BelVan Construction. Your trust is important to us, and we are dedicated to protecting your privacy.